Our Services

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Whether you run a school, a council facility, a licensed venue or a major event, Riskworks tailors the solution to your site and your people.

Emergency Management Plans and Training

Site-specific Emergency Management Plans that meet AS 3745:2010 and cover every operating period, from peak to off-peak. We prepare the full document set, including emergency response procedures, information cards and checklists, and keep it reviewed and current.

We set up and run your Emergency Planning Committee as the standard requires, so responsibilities are clear and reviews happen on time.

Our practical training for chief wardens, area wardens and Emergency Control Organisation members is backed by evacuation exercises that test the plan for real. Online training is also available for established clients, so new staff can be trained between on-site sessions.

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Emergency Evacuation Diagrams

Compliant, easy-to-read evacuation diagrams showing exits, fire equipment, assembly areas and emergency contacts, consistent with your emergency plan and AS 3745:2010.

Our in-house CAD team means fast turnaround, even across multi-building sites. Call us today to discuss your evacuation diagram requirements.

Example Riskworks emergency evacuation diagram showing exits, fire equipment and assembly area, AS 3745 compliant
Crowd at a major event, illustrating public safety and security risk assessment

Risk and Security Risk Assessments

Riskworks are experts in Public Safety, Security Risk, Emergency Management, Crisis, Business Continuity and Resilience.

By interpreting and adopting international best practice, regional standards and local laws relating to safety, risk and emergency management, Riskworks guide clients through the whole process. This includes identifying their risk appetite and context, hazards and associated risks, developing and implementing risk control procedures, regularly testing and reviewing the plans, policies and procedures and training all business personnel how to interpret and implement procedures as needed.

Risk Management Policies and Procedures also require effective integration into emergency management, business continuity and crisis management policies and procedures which are often underpinned by the business insurance program.

Riskworks team of highly experienced consultants emanate from a diverse range of disciplines to ensure clients receive the very best advice considering not only relevant standards and local laws but also class leading technologies (where appropriate) to deliver projects that are timely, cost effective, compliant and accountable.

Our consultation process seeks to articulate the individual needs of an organisation so their safety risk management framework can appropriately identify, document and respond to potential risks consistent with the businesses legal, fiscal, environmental and social responsibilities.

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Workers in hard hats and hi-vis on site, representing workplace health and safety consulting

Workplace Health & Safety

Most employers and employees understand their obligations to ensuring workplaces are as safe as practicable and make reasonable efforts to that end; however this can come at considerable cost to business operational time, additional resources and administrative compliance.

National harmonisation of WHS laws also remains an ongoing issue and whilst model laws were developed by the Commonwealth to provide an important bridge between jurisdictions, states and territories still independently implement, regulate and enforce related law.

In some jurisdictions tougher WHS laws now provide opportunity to impose heavy fines and/or Jail time for business leaders who fail to meet their obligations to workplaces safety laws and regulations causing serious injury or death.   

Riskworks specialise in WHS laws and standards across Australia and are experts in interpreting specific jurisdictional details to ensure every requirement is identified and addressed in an efficient, sustainable and cost-effective manner.    

Our systems and consulting services remove many of the operational and administrative burdens so businesses can focus on developing, growing and enjoying business success.

Services include:

  • Creating a dedicated Work Health and Safety Management System (WHSMS) for your business

  • Reviewing your WHS documentation and procedures to ensure they are compliant with jurisdictional legislation, regulations and Australian Standards

  • Workplace training and inductions for all employees (and contractors) on general and site-specific safety requirements

  • Updating WHSMS to ensure they remain compliant as your business grows and changes

Riskworks WHS solutions are easy to use, compliant and cost effective.

 
 
Emergency responders working through disaster damage, representing crisis management and business continuity planning

Crisis Management & Business Continuity

In the event of a crisis, it should be comforting to know you have a robust, well considered and tested response plan that ensures you regain the initiative to protect your people, infrastructure, brand and reputation.  

Critical incidents and emergencies are not always foreseeable or preventable and generally occur without warning. Regardless of the reason or cause, Riskworks know your next moves can be the difference between your business succeeding or failing as a consequence.

Riskworks offer an integrated framework of strategic, operational and tactical plans that ensure your Crisis Response and Business Continuity Plans appropriately respond to and recover from critical incidents.   

Our services include:

  • Establishing and defining the layer of responsibilities

  • Have a developed and rehearsed public communication plan

  • Consider internal and external stakeholders

  • Training key personnel on their responsibilities within the plan

  • Exercising and testing plans

  • Ensuring plans interface with emergency services

  • Considering effective communication strategies

  • Ensuring they address statutory and community expectations

 
Event Operations Centre with CCTV and mapping screens used to coordinate safety at a major event

Event Risk and Safety, Event Operation Centre’s and Emergency Coordination Centre’s

Event Operation Centre’s (EOC) and Emergency Coordination Centre’s (ECC) are now essential facilities at venues and events where large crowds gather.

Having representatives from all essential services including police, fire, medical, security and venue management co-located in one facility ensures the most efficient, timely and coordinated responses to any planned or unplanned incident especially emergencies.

Such facilities require experience, overarching technologies and coordination to ensure they deliver best outcomes.  For over 20 years, Riskworks have provided highly experienced communication and coordinator specialists in EOC and ECC facilities at almost every size event and stadium allowing agencies to focus on their core business activities.

Our services include:

  • Event Operations Centre (EOC) Coordinator / Manager

  • Emergency Operations Centre (ECC) Coordinator / Manager

  • Chief Wardens

  • Safety Officers, Supervisors and Marshals

  • Operations Centre Personnel

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Riskworks Procedures On-Line (POL) app on a phone, listing emergency procedures such as Active Offender, Bushfire Emergency and Fire

Procedures On-Line (POL)

Procedures On-Line (POL) is an easily accessible yet highly secure IT platform designed by Riskworks for all your safety, security, emergency, crisis and business continuity procedures.

Our proprietary App provides an agile and accessible tool for educating employees and contractors on business and site-specific procedures anywhere, anytime on any computer or smartphone device whilst recording all activities for compliance. 

It also provides facility and property managers cloud-based storage of site-specific plans, maintenance activities, essential services and emergency procedures and contacts.

POL provides for the secure inclusion of any set of procedures on any mobile or handheld device and includes:

  • Supporting documented procedures that are predictably stored in a manual format

  • Providing a summarised electronic checklist that reflects your organisation’s specific procedures

  • Eliminates laminated checklists – it’s all on the Smartphone or Tablet

  • Can be utilised as Site Safety Induction tool for employees, contractors, event personnel and security teams

Riskworks is committed to helping clients bring their procedures to life and provide the most up to date information for superior decision-making and best practice responses.

An extensive number of organisations trust Riskworks to develop and manage their Emergency Management Plans, Policies and Procedures, test them and keep them up to date.

With constant advancements in computer and mobile technologies, Riskworks continues to update its on-line APP solution “Procedures On-Line” (POL) so businesses are assured their employees have fast reliable access to critical plans, policies and procedures at any time via any device including IOS, Android, iPhone & iPad. 

Riskworks are committed to bring our clients procedures to life to assist with professional judgements, good practice and improved outcomes during emergency situations.

Riskworks proprietary “Procedures On-Line” app is a cost effective, reliable and innovative solution for safety, security, emergency, crisis & business continuity procedures and inductions.

Contact us at info@riskworks.com.au or call on 0412 410 849 to arrange an obligation free demonstration on how POL can benefit your business.

POL is an iOS app available in the App Store and also a web app built with PHP. Hosted on Riskworks servers via Intaserve http://www.intaserve.com/ which has auDA Information Security Standards (ISS) certification. Files are cached on individual’s device with passcode locking for extra security

 

Licensed Venue Security Package (Victoria)

One package for pubs, bars, clubs, nightclubs and live entertainment venues across Victoria.

  • Security Risk Assessment: a site-specific review of your venue, trading hours, patron profile and known risks.

  • Security Risk Management Plan: a statutory plan prepared to meet the requirements of the Private Security Act 2004 (Vic).

  • Emergency Management Plan essentials: core emergency procedures, warden roles and evacuation information aligned to AS 3745:2010.

One consultant, one site visit, and documents that work together rather than three separate reports. Talk to us about a fixed-price quote for your venue on 0412 410 849 or info@riskworks.com.au.

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